Privacy Policy

Elements Casino Chilliwack is committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and disclose your personal information.

Collection of Personal Information

We may collect your name, address, phone number, email address, date of birth, and other information provided by you when registering for our services or participating in promotions. We also collect information about your gaming activities at the casino.

Use of Personal Information

We use your personal information to:

• Verify your age and identity
• Manage your account and provide access to our services
• Inform you about upcoming events, promotions, and offers
• Improve our services and games based on your preferences

Disclosure of Personal Information

We may disclose your personal information to third parties, including:

• Our business partners who assist us in providing our services
• Government agencies for regulatory purposes
• Companies that help us manage and improve our services

Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption of sensitive data and secure storage on servers.

Accessing Your Information

You have the right to request a copy of your personal information held by us. To do so, please contact our customer support team.

Responsible Gambling

We take responsible gambling seriously. If you or someone you know is experiencing problems with gaming, please refer to our responsible gaming policies and seek help from our trained staff.

Changes to this Policy

This policy may be updated periodically. Any changes will be posted on our website and communicated to registered users through email notifications.

By using our services, you acknowledge that you have read and understood this privacy policy and agree to its terms.

Elements Casino Chilliwack is committed to upholding the principles of fairness, integrity, and responsible gaming practices as outlined by the British Columbia Lottery Corporation (BCLC).

Questions or Concerns

If you have any questions about our privacy policy, please contact our customer support team during business hours.