Responsible gambling

Elements Casino Chilliwack is committed to providing a safe and responsible gaming environment for all patrons. Our team is dedicated to ensuring that our guests can enjoy their experience without worrying about the potential risks associated with problem gambling.

To promote responsible gaming, we offer various tools and resources:

• Deposit limits: Set a maximum amount you want to spend on your account.
• Time-outs: Temporarily exclude yourself from playing for a set period of time.
• Self-exclusion: Permanently ban yourself from accessing our facilities or online platforms.
• GameSense program: Our team is available to provide information, support, and guidance to help manage gaming habits.

We also encourage patrons to take breaks when needed, allowing them to reassess their gambling activities. If you feel that your gaming behavior has become problematic, please reach out to one of our staff members or access resources provided by BCLC's GameSense program.

Elements Casino Chilliwack believes in the importance of providing a supportive environment for players struggling with problem gaming behaviors. We strive to promote responsible gaming practices throughout all aspects of our operations and encourage patrons to take an active role in managing their own gaming habits.

Links to Support Organizations

BCLC properties, like Elements Casino Chilliwack, acknowledge the potential risks associated with problem gaming. As a result, we promote access to Canadian support organizations for those seeking assistance:

• BC-wide gambling support lines: Confidential and free resources available 24/7.
• Online counseling services: Accessible through BCLC's website or in-property signage.

If you're looking for additional guidance or simply need someone to talk to about your gaming habits, please visit our GameSense kiosks on property. Our staff will be happy to direct you towards the most suitable resource available.